PRIVACY POLICY

Kien Thanh Travel Services protects the privacy of all of our customers whether you visit one of our locations or our internet website, www.businesstravelvietnam.com

We have developed a privacy policy to keep you informed of what personally identifiable information ("PII") we may collect from you, what this information will be used for, with whom such information will be shared, and the security procedures we have implemented to protect your privacy.  (PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.)

Newsletters

Businesstravelvietnam.com send each of our subscribers a weekly newsletter 'Travel News' which has been requested by them by adding their e-mail address in the subscribe box that appears throughout the businesstravelvietnam.com website.

As explained in our terms and conditions, clients purchasing goods and services via businesstravelvietnam.com and providing their electronic mail address imply their consent to receive 'Travel News' from us offering similar goods and services to those previously purchased. businesstravelvietnam.com provides an unsubscribe facility should you wish to stop such communication at any time.

The newsletters contain information for businesstravelvietnam.com deals as well as some paid advertising material.

The newsletter is sent to our database of subscribers and clients and usually takes place weekly on Monday. In addition to the weekly newsletter, businesstravelvietnam.com may occasionally send out a 'stop press' or 'one-off' emails which are deemed to be valuable to our customers.

• businesstravelvietnam.com does not send unsolicited e-mail messages;
• businesstravelvietnam.com does not purchase, sell or use third party distribution lists acquired through address-harvesting software;
• Members can unsubscribe from the businesstravelvietnam.com newsletter at any time by clicking on the unsubscribe link located at the base of every newsletter.

To subscribe to the businesstravelvietnam.com newsletter click here
To unsubscribe from the businesstravelvietnam.com newsletter click here

For any questions, feedback, or comments relating specifically to businesstravelvietnam.com?s commitment you can email us at customerservice@businesstravelvietnam.com

Customer Information

When you make a booking or enquiry with businesstravelvietnam.com we need to collect certain information so that we can process it. By information we mean your name, mailing address, email address, frequent traveller numbers, meal requirements, seating preferences, etc. and so on.

Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required for goods or services which you have purchased. Although our preferred local suppliers have privacy policies in accordance with the New Privacy Laws, you accept that some third parties care located overseas eg hotels, car rental companies, etc, and may not have in place equivalent privacy policies.

Use Of Personal Information

businesstravelvietnam.com does not require an end-user to provide a name and address or any other personally identifiable information to access most parts of the Web Site.

businesstravelvietnam.com, its affiliates, partners, third parties, and sponsors offer various activities, products and services in which you are under no obligation to participate but if you do we (businesstravelvietnam.com) may need to ask for certain personally identifiable or demographic information about you or someone you know.

Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

The types of personally identifiable information that we may collect include but is not limited to: your user profile as a whole, including first name, last name, email address, password. Non personally identifiable information that we collect includes but is not limited to: gender, date of birth, and information about your interests, hobbies, preferences and your opinions, as well as other information that may or may not be application specific.

It will be clearly marked on any form where information is asked for, which fields are mandatory and which are optional in order to access the service or tool.

We store information that we collect through cookies, log files, and/or clear gifs to create a profile of our users. A profile is stored information that we keep on individual users that detail their preferences. Consequently, collected information is tied to the user's personally identifiable information to improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site and to direct pertinent marketing promotions to them. In these and in certain other cases described below we collect and use this information in order to provide ongoing service to you or others (for example, you may wish to send a friend a page from the Web Site in which case you will need to provide that person's name and address, etc); to communicate with you (for example if you subscribe to our newsletters); to create personalized content and advertising (for example, if you subscribe to message board notifications); to facilitate your participation in on-line live chat; to understand your needs and to develop and improve the products and services we and our affiliates, partners and sponsors offer on our Web site; and to comply with laws (for example to respond to a court order or subpoena).

Your personally identifiable information will not be used by businesstravelvietnam.com for purposes unrelated to those described in this Policy, or elsewhere on this Web Site, without receiving notice consistent with this policy and choice as appropriate for a material change.

By collecting any of the above information we may develop profile information which we will use to create personalized content, services and advertising on the Web Site. In addition, businesstravelvietnam.com may use your profile in the aggregate, on a no name basis, to analyze site usage, generate aggregate reports and market research.

Security

Businesstravelvietnam.com has taken reasonable measures (physical, organizational and technological) to safeguard against unauthorized access to your personally identifiable information (for example to ensure that e-mail communications are only accessible by the designated recipients) and to safely store your personally identifiable information.

When users submit sensitive information via the Web site, their information is protected both online and off-line.

Despite the precautions we take, the Internet is not a secure medium and the privacy of your communications and personal information can never be guaranteed. Businesstravelvietnam.com has no control over the practices of third parties (e.g. websites to which the Web Site is linked, third-party sponsors; third parties who misrepresent themselves as you or someone else). If you have any questions about the security at our Web site, please email us at customerservice@businesstravelvietnam.com

Sharing Information

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Third Party Advertising

Businesstravelvietnam.comg may serve advertisements on this site or work with a third party to serve the advertisements. Advertisements placed on the site may include but are not limited to banner ads, paid links, pop-up windows, buttons, and sponsorships. Information about users' visit to this site, such as number of times they have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users on this site. User agrees that businesstravelvietnam has the right to run such advertisements and promotions. Your correspondence or business dealing with, or participation in promotions of, advertisers found on or through the Services, including payment and delivery of related goods or services, and any other representations associated with such dealings, are solely between you and such advertiser. You agree that businesstravelvietnam.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Services.

Links

Although this Web Site may be linked to other sites, businesstravelvietnam.com is not, directly or indirectly, implying any approval, association, sponsorship, endorsement or affiliation with the linked site, unless specifically stated therein. By entering this Web Site you acknowledge and agree that Businesstravelvietnam.com has not reviewed all sites linked to this Web Site and is not responsible for the content of any off-site pages or any other site linked to this Web Site. Your linking to any other off-site pages or other sites is at your own discretion and risk.

The Safety Online Purchases

Businesstravelvietnam.com utilises a technology called SSL (Secure Sockets Layer) including 128bit encryption. If you'd like to know more take a look at our payment options & site security policy.

Your credit card details are only used to pay for a travel booking, and are securely stored. They are not used for any other purpose. Details are only supplied to a third party when it is required to provide goods or services which you have purchased

Questions, Comments, or Concerns If you have questions or comments about this privacy policy, or if you are concerned that we have not followed the principles set forth in this privacy policy, please send an email to us at admin@businesstravelvietnam.com